A compliance product has to be precise about its own limits. These terms set out what the service does, where verification ends and professional judgment begins, who owns the records, and what happens to them when the subscription ends.
These terms apply to use of the Profinlex platform, including any workspace created through the sign-up form and any subscription agreed in writing. Where a signed order form or master agreement exists, that document prevails on anything it addresses, and these terms fill the gaps.
A workspace created at sign-up does not by itself create a paid subscription. Fees become payable when a scope and figure are agreed following compliance mapping.
The platform records operational transactions, maintains books of account, applies verification rules against configured reporting, tax and legal frameworks, prepares statutory filings for review, and maintains an append-only audit trail with linked supporting documents.
Verification rules are configured during compliance mapping on the basis of the registrations, reporting basis and framework applicability that you confirm. If that information changes - a new registration, a change in reporting basis, crossing a threshold - the configuration has to be updated, and telling us is your responsibility.
This is the most important clause in this document. The platform applies rules; it does not give advice. Nothing produced by it is accounting, tax, legal or secretarial advice, and it does not replace the statutory auditor, tax practitioner, company secretary or legal counsel whose opinions your obligations depend on.
Where a matter requires judgment - an estimate, an arm's-length determination, a contested classification, the materiality of an item - the platform holds the line for a person to decide and records the decision taken. The decision remains yours.
Your data is yours. We claim no ownership over your books, documents, contracts or the records generated from them, and we do not license them onward.
On request during the subscription, and on exit, you receive a complete export: masters, transactions, the audit log, and documents in their original formats with an index linking each to its entry. Because the retention obligation on books of account is yours, the export is structured to remain usable outside the platform.
We may use aggregated, de-identified operational metrics to improve the product. These cannot be attributed to you and contain none of your financial figures.
Where use of this kind is established, access can be suspended. Suspension does not remove your records, and an export remains available to you.
We aim for continuous availability and schedule maintenance outside Indian business hours wherever possible. Around statutory filing dates, planned maintenance is avoided entirely, because a maintenance window on the twentieth of a month is not a neutral choice.
Support operates on business days in Indian hours, with response commitments recorded in your order form where one exists. Incidents that affect the integrity of records take precedence over everything else, including feature work.
Fees are set out in the order form and are quoted after compliance mapping, because scope depends on entities, registrations and applicable frameworks. Amounts are exclusive of goods and services tax, which is charged as applicable.
Invoices are payable within the period stated in the order form. Where entities are added mid-term, they are charged at the per-entity rate from the date of addition and go through the same mapping and validation as the first.
Fee revisions take effect at renewal, on written notice given far enough ahead for you to make a decision about it.
The minimum term is twelve months, aligned to a financial year wherever practical, because a compliance baseline established mid-year carries two reporting bases through the transition. Where a go-live falls mid-year, the stub period is scoped and priced separately.
Either party may terminate at the end of a term on written notice as set out in the order form. Either party may terminate for material breach that remains uncured after written notice and a reasonable cure period.
Each party keeps the other's confidential information confidential and uses it only for the purposes of the agreement. Your financial and legal data is treated as confidential without needing to be marked.
The platform, its verification logic, interfaces and documentation remain ours. Nothing in these terms transfers intellectual property in the platform to you, and nothing transfers intellectual property in your data to us.
Neither party is liable for indirect or consequential loss. Our aggregate liability under the agreement is limited to the fees paid by you in the twelve months preceding the event giving rise to the claim.
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud or wilful misconduct.
Penalties, interest and demands arising from your statutory obligations remain yours. The platform reduces the likelihood of a missed obligation; it does not assume the obligation.
These terms are governed by the laws of India, and the courts of competent jurisdiction in Karnataka have exclusive jurisdiction over any dispute arising from them.
Before litigation, both parties will attempt resolution through a discussion between authorised representatives, because most disputes in this domain turn out to be a scope misunderstanding rather than a disagreement of principle.
